SHIPPING POLICY

Last updated: August 18, 2026

IngridPeguero.com currently sells physical T-shirts.

Our T-shirts may be produced specifically after an order is placed through our production and fulfillment partners.

ORDER PROCESSING

After an order is successfully placed, the customer will receive an order confirmation at the email address provided during checkout.

Customers are responsible for providing a correct email address and reviewing spam, junk, or promotions folders when necessary.

Because our T-shirts are made to order, each order requires production time before it is shipped.

Processing and production times may vary depending on the product, order volume, availability, destination, and other operational factors.

Production time is separate from shipping time.

SHIPPING TIMES

Shipping times vary depending on the destination, shipping method, carrier, and other factors outside our direct control.

Estimated delivery times shown during checkout are estimates only and are not guaranteed delivery dates.

Delays may occasionally occur due to carrier issues, weather, customs processing, holidays, high order volumes, or other circumstances beyond our control.

SHIPPING COSTS

Applicable shipping charges will be displayed during checkout before the customer completes the purchase.

Shipping costs may vary depending on the destination, number of items, and available shipping method.

INTERNATIONAL SHIPPING

International shipping may be available to certain destinations.

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country or local authorities.

Unless otherwise required by applicable law, these charges are the responsibility of the customer and are not included in the product price or shipping charges paid through IngridPeguero.com.

MULTIPLE PACKAGES

Orders containing multiple T-shirts may occasionally be produced or shipped separately.

As a result, items from the same order may arrive in different packages or on different dates.

Receiving one package does not necessarily mean that the remaining items in the order have been lost or omitted.

TRACKING INFORMATION

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow time for the shipping carrier to update tracking information after the order has shipped.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

• name;

• street address;

• apartment or unit number, when applicable;

• city;

• state or province;

• postal or ZIP code; and

• country.

If you notice an error after placing your order, please contact us as soon as possible.

We cannot guarantee that an address can be changed once the order has entered production, fulfillment, or shipping.

Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility.

LOST, DELAYED OR UNDELIVERABLE PACKAGES

If a package appears to be significantly delayed, lost in transit, or returned as undeliverable, please contact us so we can review the situation.

We may request your name, order number, shipping information, and tracking details.

Shipping carriers may experience delays outside our control.

Packages returned because of an incorrect or incomplete address, refusal of delivery, or other circumstances caused by the recipient may require additional shipping charges before they can be resent.

PACKAGES MARKED AS DELIVERED

If tracking shows that a package was delivered but you cannot locate it, please:

• check around the delivery location;

• ask household members or neighbors;

• check with building management or reception, when applicable; and

• contact the shipping carrier for additional delivery information.

If you still cannot locate the package, contact us with your order number so we can review the situation.

DAMAGED OR INCORRECT ORDERS

If your T-shirt arrives damaged, defective, misprinted, or different from what you ordered, please refer to our Return, Refund & Cancellation Policy.

CONTACT

For questions regarding shipping or an existing order, contact:

info@ingridpeguero.com

Please include your name and order number so we can assist you more efficiently.